BoxCrick (“we,” “us,” or “our”) is committed to protecting the privacy
of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information
when you visit our website,
BoxCrick.com (the “Site”), or use our services. Please read this
privacy policy carefully. By using our services, you agree to the collection and use of information
in accordance with this policy.
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Information We Collect
We collect information about you in various ways when you use our services. The types of
information we collect include:
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Personal Information
When you register as a player or ground owner, book grounds, participate in tournaments,
organize tournaments, or contact us, we may collect personally identifiable information, including but not
limited to:
- Full Name
- Email Address
- Phone Number
- Location (City, State)
- Payment Information (for online transactions)
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General Usage Information
We may collect general information to improve your experience and enhance
the performance of our website. This includes details such as:
- How you navigate and interact with the site
- Features or services you use most frequently
- Time spent on various sections of the website
This information helps us understand user preferences and improve our
services but does not include any personally identifiable information.
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Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your
experience on our site and track usage information. You can manage your
cookie preferences in your browser settings.
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How We Use Your Information
We use the information we collect from you in the following ways:
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To Provide Our Services:
Including account registration, managing bookings, and facilitating payments.
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To Process Transactions:
For online payments made through the Razorpay payment gateway, we deduct 5%
from the amount paid by the player, and the remaining amount is transferred
to the ground owner.
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To Improve Our Website and Services:
We use aggregated data to analyze usage patterns and improve user experience.
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To Communicate with You:
To send transactional emails (such as booking confirmations), updates,
marketing communications, and customer support.
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For Security and Fraud Prevention:
To protect the Site and our users from unauthorized access, breaches, and other threats.
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To Personalize User Experience:
We may use user preferences, previous bookings, and activity history to suggest grounds,
tournaments, or relevant content tailored to individual users.
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For Tournament Participation and Visibility:
When users participate in tournaments, submitted team details (e.g., team name, player names)
are shared with organizers for coordination. Match results, scorecards, team statistics,
and awards may be displayed publicly on the tournament details page after completion.
Organizers only have access to tournament-specific data and not your personal account information.
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To Comply With Legal Obligations:
In certain cases, we may retain or disclose user information to comply with applicable laws,
regulations, or legal processes.
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How We Share Your Information
We may share your information with third parties in the following circumstances:
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Service Providers
We may share your personal information with trusted third-party service
providers that assist us in delivering our services, such as payment
processors (Razorpay), hosting providers, or email marketing platforms.
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Legal Compliance
We may disclose your information if required by law or in response to
valid requests by public authorities (e.g., a court or government agency).
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Business Transfers
In the event of a merger, acquisition, or asset sale, your personal
information may be transferred to a new owner.
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Ground Owners
When you book a ground, certain personal details (e.g., your name,
contact details) will be shared with the ground owner to facilitate
your booking.
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Data Security
We use reasonable administrative, technical, and physical security measures to protect your
personal information. However, no method of transmission over the internet is 100% secure,
and we cannot guarantee the absolute security of your data.
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Your Rights and Choices
You have the following rights with regard to your personal information:
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Access and Update Information:
You can access and update your personal information through your account settings.
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Withdraw Consent:
You may withdraw your consent to the collection and use of your data at any
time, though this may limit your ability to use certain features of our site.
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Delete Account:
You may request the deletion of your account and personal information at any
time by contacting us at support@boxcrick.com.
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Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes for
which it was collected and to comply with legal obligations, resolve disputes, and enforce
agreements.
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Use of Aggregated Data
We may use aggregated, non-personally identifiable data to analyze trends, improve our
services, and for marketing or research purposes. This data does not identify individual users.
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Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or
controlled by us. We are not responsible for the privacy practices or content of these
external sites.
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Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly
collect personal information from children under 18. If we become aware that we
have inadvertently received information from a child under 18, we will delete such
information immediately.
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Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes
by posting the new Privacy Policy on this page and updating the "Effective Date" above.
You are advised to review this policy periodically for any changes.
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Your Consent
By continuing to use our website and services, you consent to our collection and
use of your information as outlined in this Privacy Policy.
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Contact Us
If you have any questions about this Privacy Policy, please contact us at: